AJUDA ' meu antivirus fecha sozinho

Fechado
marcioricci - 29 jan 2011 às 23:18
Ana Spadari
Posts
48855
Data de inscrição
quinta 12 de março de 2009
Status
Administrador
Última visita
26 de setembro de 2022
- 30 jan 2011 às 04:15
Boa noite,


tenho o avast . so que quando eu abro ele , ele fecha sozinho e nao consigo instalar nenhum outro antivirus !

aki esta meu log do Hijackthis

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 00:01:54, on 30/1/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Arquivos de programas\Synaptics\SynTP\SynTPLpr.exe
C:\Arquivos de programas\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Arquivos de programas\Bonjour\mDNSResponder.exe
C:\Arquivos de programas\Arquivos comuns\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
c:\Arquivos de programas\Arquivos comuns\Protexis\License Service\PsiService_2.exe
C:\WINDOWS\system32\svchost.exe
C:\Arquivos de programas\Internet Explorer\iexplore.exe
C:\Arquivos de programas\Internet Explorer\iexplore.exe
C:\Arquivos de programas\IObit\Advanced SystemCare 3\Awc.exe
C:\Arquivos de programas\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = https://www.bing.com/?fdr=lc&toHttps=1&redig=40849B24ED4345EB97096F84CDB80392
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = https://www.msn.com/fr-fr/?ocid=iehp
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = https://www.bing.com/?toHttps=1&redig=4CC74935E7C4473799AEA591C77D2C51
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = https://www.bing.com/?toHttps=1&redig=4CC74935E7C4473799AEA591C77D2C51
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.msn.com/fr-fr/?ocid=iehp
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.bing.com/spresults.aspx
R3 - URLSearchHook: MessengerPlusLive Brazil TB Toolbar - {c69650dc-9644-4580-aa86-0ea329ee6c60} - C:\Arquivos de programas\MessengerPlusLive_Brazil_TB\tbMess.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Arquivos de programas\Arquivos comuns\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Auxiliar de Conexão do Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Arquivos de programas\Arquivos comuns\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: MessengerPlusLive Brazil TB - {c69650dc-9644-4580-aa86-0ea329ee6c60} - C:\Arquivos de programas\MessengerPlusLive_Brazil_TB\tbMess.dll
O3 - Toolbar: MessengerPlusLive Brazil TB Toolbar - {c69650dc-9644-4580-aa86-0ea329ee6c60} - C:\Arquivos de programas\MessengerPlusLive_Brazil_TB\tbMess.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [avast!] C:\ARQUIV~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Arquivos de programas\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Arquivos de programas\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Arquivos de programas\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Arquivos de programas\Arquivos comuns\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Arquivos de programas\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [ares] "C:\Arquivos de programas\Ares\Ares.exe" -h
O4 - HKCU\..\Run: [Advanced SystemCare 3] "C:\Arquivos de programas\IObit\Advanced SystemCare 3\AWC.exe" /startup
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Translate Client.lnk = C:\Arquivos de programas\Translate Client\translateclient.exe
O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
O8 - Extra context menu item: E&xportar para o Microsoft Excel - res://C:\ARQUIV~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Pesquisar - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\ARQUIV~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Arquivos de programas\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Arquivos de programas\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O14 - IERESET.INF: SEARCH_PAGE_URL=&https://www.msn.com/fr-fr/?redirfallthru=http%3a%2f%2fhome.microsoft.com%2fintl%2fbr%2faccess%2fallinone.asp%3f
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{2C37B2D3-9B24-4360-A999-AB53D783D9E3}: NameServer = 200.169.117.221 200.169.117.222
O17 - HKLM\System\CS4\Services\Tcpip\..\{2C37B2D3-9B24-4360-A999-AB53D783D9E3}: NameServer = 200.169.117.221 200.169.117.222
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Arquivos de programas\Bonjour\mDNSResponder.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Arquivos de programas\Arquivos comuns\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Arquivos de programas\Arquivos comuns\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Protexis Licensing V2 (PSI_SVC_2) - Protexis Inc. - c:\Arquivos de programas\Arquivos comuns\Protexis\License Service\PsiService_2.exe

1 resposta

Ana Spadari
Posts
48855
Data de inscrição
quinta 12 de março de 2009
Status
Administrador
Última visita
26 de setembro de 2022
237.053
30 jan 2011 às 04:15
Ola!

Você deve insalar um software para ajudar a desinstalar completamente o Avast de seu PC. O cCleaner pode ser um programa bom
Para baixa-lo clique no link abaixo
https://br.ccm.net/download/baixaki-12-ccleaner

Depois de desintalar o Avast com a ajuda do programa, reinicie seu PC. Verifique que não tem nenhum outro antivirus instalado

Instale novamente o AVAST pelo link abaixo
https://br.ccm.net/download/baixaki-6-avast-free-antivirus

Prencha seus dados e depois procure a chave do Avast no email enviado na sua caixa de emails e ativeo antivirus.
Ana Spadari

Community Manager - CCM Brasil

3

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