Relatório Hijackthis Fechado

Question

Bom dia, 

Sou novo neste fórum e como tal, agradeço desde já, toda e possível ajuda que me forem sido dadas ao longo da minha permanência aqui. 
Questão:

Há poucas semanas, vi-me em trabalhos com um problema, que me fazia desligar a ligação é internet e por conseguinte me desligava o computador na hora. Esse problema tinha como origem, quando eu utilizava o MSN ou o Skype e com a minha web cam ligada...Quando falava com alguém via webcam, passados alguns minutos, ficava com a minha ligação á net desligada e o meu computador desligava logo de seguida...Como ão conseguia chegar a consenso nenhum, formatei o meu pc e ontem voltei a reconfigurar todo ele...Acontece que com tudo limpinho, ele leva uma eternidade a encerrar e ou a re-iniciar...Passei tudo o que era anti-virus, anti-malwares, etc e não deu em nada..Apliquei o hijackthis e mostro aqui o relatório...Agradeço que me ajudam neste caso...
Obrigado.

Portuga42pt


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 14:52:28, on 12-10-2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v8.00 (8.00.7601.17514)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Emsisoft Anti-Malware\a2service.exe
C:\ProgramData\Browser Manager\2.3.759.138\{61d8b74e-8d89-46ff-afa6-33382c54ac73}\browsermngr.exe
C:\ProgramData\Browser Manager\2.3.759.138\{61d8b74e-8d89-46ff-afa6-33382c54ac73}\browsermngr.exe
C:\Program Files (x86)\ThreatFire\TFService.exe
C:\Program Files (x86)\Kanguru\AssistantServices.exe
C:\Program Files (x86)\CodeMeter\Runtime\bin\CodeMeter.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files (x86)\Samsung\Kies\Kies.exe
C:\Program Files (x86)\Samsung\Kies\External\FirmwareUpdate\KiesPDLR.exe
C:\Program Files (x86)\Samsung\Kies\KiesAirMessage.exe
C:\Program Files (x86)\Analog Devices\Core\smax4pnp.exe
C:\Program Files (x86)\Adobe\Reader 9.0\Reader\reader_sl.exe
C:\Program Files (x86)\Emsisoft Anti-Malware\a2guard.exe
C:\Program Files (x86)\Java\jre1.5.0_11\bin\jusched.exe
C:\Program Files (x86)\ThreatFire\TFTray.exe
C:\Users\Humberto Gaspar\Desktop\Farmácia\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = https://www.bing.com/?toHttps=1&redig=4CC74935E7C4473799AEA591C77D2C51
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.ask.com/?o=10148&l=dis&tb=VD
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = https://www.msn.com/fr-fr/?ocid=iehp
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = https://www.bing.com/?toHttps=1&redig=4CC74935E7C4473799AEA591C77D2C51
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = https://www.bing.com/?toHttps=1&redig=4CC74935E7C4473799AEA591C77D2C51
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.msn.com/fr-fr/?ocid=iehp
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://start.facemoods.com/?a=vsl&s={searchTerms}&f=4
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = 
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = 
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = 
R3 - URLSearchHook: UrlSearchHook Class - {00000000-6E41-4FD3-8538-502F5495E5FC} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
R3 - URLSearchHook: uTorrentBar_PT Toolbar - {e0301295-ab3e-4af3-979f-3d453c5f9f48} - C:\Program Files (x86)\uTorrentBar_PT\prxtbuTor.dll
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MICROS~1\Office12\GR469A~1.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre1.5.0_11\bin\ssv.dll
O2 - BHO: Programa Auxiliar de Início de Sessão do Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
O2 - BHO: uTorrentBar_PT - {e0301295-ab3e-4af3-979f-3d453c5f9f48} - C:\Program Files (x86)\uTorrentBar_PT\prxtbuTor.dll
O3 - Toolbar: (no name) - {D0F4A166-B8D4-48b8-9D63-80849FE137CB} - (no file)
O3 - Toolbar: Ask Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
O3 - Toolbar: uTorrentBar_PT Toolbar - {e0301295-ab3e-4af3-979f-3d453c5f9f48} - C:\Program Files (x86)\uTorrentBar_PT\prxtbuTor.dll
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files (x86)\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [emsisoft anti-malware] "c:\program files (x86)\emsisoft anti-malware\a2guard.exe" /d=60
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Java\jre1.5.0_11\bin\jusched.exe"
O4 - HKLM\..\Run: [NBAgent] "C:\Program Files (x86)\Nero\Nero 10\Nero BackItUp\NBAgent.exe" /WinStart
O4 - HKLM\..\Run: [ThreatFire] C:\Program Files (x86)\ThreatFire\TFTray.exe
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [Google Update] "C:\Users\Humberto Gaspar\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [KiesPreload] C:\Program Files (x86)\Samsung\Kies\Kies.exe /preload
O4 - HKCU\..\Run: [] C:\Program Files (x86)\Samsung\Kies\External\FirmwareUpdate\KiesPDLR.exe
O4 - HKCU\..\Run: [KiesAirMessage] C:\Program Files (x86)\Samsung\Kies\KiesAirMessage.exe -startup
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'SERVIÇO LOCAL')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'SERVIÇO LOCAL')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'Serviço de rede')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'Serviço de rede')
O8 - Extra context menu item: E&xportar para o Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Free YouTube to MP3 Converter - C:\Users\Humberto Gaspar\AppData\Roaming\DVDVideoSoftIEHelpers\freeyoutubetomp3converter.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files (x86)\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files (x86)\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: Enviar para o OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: &Enviar para o OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll
O9 - Extra button: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://fpdownload.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~2\MICROS~1\Office12\GRA32A~1.DLL
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: c:\progra~3\browse~1\23759~1.138\{61d8b~1\browse~1.dll 
O23 - Service: Emsisoft Anti-Malware 7.0 - Service (a2AntiMalware) - Emsisoft GmbH - C:\Program Files (x86)\Emsisoft Anti-Malware\a2service.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: Advanced SystemCare Service 5 (AdvancedSystemCareService5) - IObit - C:\Program Files (x86)\IObit\Advanced SystemCare 5\ASCService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
O23 - Service: Browser Manager - Unknown owner - C:\ProgramData\Browser Manager\2.3.759.138\{61d8b74e-8d89-46ff-afa6-33382c54ac73}\browsermngr.exe
O23 - Service: CodeMeter Runtime Server (CodeMeter.exe) - WIBU-SYSTEMS AG - C:\Program Files (x86)\CodeMeter\Runtime\bin\CodeMeter.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: Serviço Google Update (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Serviço Google Update (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: Nero Update (NAUpdate) - Nero AG - C:\Program Files (x86)\Nero\Update\NASvc.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: ThreatFire - PC Tools - C:\Program Files (x86)\ThreatFire\TFService.exe
O23 - Service: UI Assistant Service - Unknown owner - C:\Program Files (x86)\Kanguru\AssistantServices.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)

JESUS CRISTO · Answer

HELLO,PORTUGA


QUANTO A DEMORA PARA REINICIAR OU ENCERRAR:

SE DEVE AO FATO DE VC TER MUITOS PROCESSOS ATIVOS E O WINDOWS PRECISA FINALIZAR TODOS ANTES DE ENCERRAR OU REINICIAR.


1º VÁ EM INICIAR/PAINEL DE CONTROLE/ PROGRAMAS E RECURSOS E DESINSTALE TODAS ESTAS "TOOLBAR" ELAS DEIXAM O PC UMA PORCARIA.

TIPO:
 
 C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll 

 C:\Program Files (x86)\uTorrentBar_PT\prxtbuTor.dll 

 C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll 


2º ESCOLHA APENAS UM DESTES PROGRAMAS PARA PROTEÇÃO CONTRA VIRUS E SPYWARES E REMOVA O RESTO:

TIPO:VC TEM


_ C:\Program Files (x86)\ThreatFire\TFService.exe 

_ C:\Program Files (x86)\Emsisoft Anti-Malware\a2service.exe 

_ C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe 

"EU RECOMENDO VC MANTER APENAS O MALWARES ANTI-MALWARE"


3º DESINSTALE ESTE OTIMIZADOR E INSTALE UM MAIS LEVE.

TIPO: C:\Program Files (x86)\IObit\Advanced SystemCare 5\ASCService.exe 

REMOVA E INSTALE ESTE:


LINK: https://www.ccleaner.com/ccleaner/download/standard

DE UMA OLHADA NESTES SCREENSHOTS

LINK: https://www.ccleaner.com/ccleaner/screenshots


NO CCLEANER VÁ EM TOOLS E EM START UP DESMARQUE ESTES PROGRAMAS DE INICIAR ALTOMATICAMENTE COM O WINDOWS.


PROCESSOS: ESCOLHA O PROCESSO E CLICK EM DISABLE.

C:\Program Files (x86)\Adobe\Reader 9.0\Reader\reader_sl.exe 

C:\Program Files (x86)\Samsung\Kies\Kies.exe 

C:\Program Files (x86)\Samsung\Kies\External\FirmwareUpdate\KiesPDLR.exe 

C:\Program Files (x86)\Samsung\Kies\KiesAirMessage.exe 

C:\Program Files (x86)\Java\jre1.5.0_11\bin\jusched.exe 


DEPOIS FAÇA UMA LIMPEZA COM O CCLEANER:

TIPO:

NA ABA CLEANER: ESCOLHA ANALIZE E DEPOIS DE ESCANEADO CLICK RUN CCLEANER.

DEPOIS NA ABA REGISTRO: ESCOLHA SEARCH FOR ISSUES E DEPOIS DE ESCANEADO CLICK EM FIX SELECTED ISSUES.


4º REINICIE O PC E VEJA SE MELHOROU!


ESPERO TER AJUDADO!


E CONTINUE PARTICIPANDO DO FORUN.

Portuga42pt · Answer

Olá mais uma vez
Depois de ter lido o que me escreveu, realizei passo a passo, cada uma das tarefas indicadas. Depois de tudo feito, re-iniciei o meu  computador. Tive a curiosidade de ter um cronómetro, a contar o tempo. O computador levou 3 minutos e meio, a re-iniciar, quando antes  dos problemas, levava 25 segundos a re-iniciar e 20 segundos a encerrar. Por isso, nada do que foi feito, ajudou. Pergunto: vou ter que perder mais umas horas, a formatar o disco e a re-instalar tudo de novo? É que, o windows 7 , obriga-me a ir em busca de drivers para algumas coisas que eu tenho no PC, enquanto que para o  Windows XP profissional (o que ele trazia), eu tenho tudo. Só que não vou instalar o Windows XP, porque depois não vou poder aproveitar toda a RAM que tenho instalada no PC ( 4GB ), pois o windows XP, só reconhece até 3GB.

Cumprimentos

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