Relatório - Não consigo desinstalar Ask toolbar

Resolvido/Fechado
catarina.jessica Posts 1 Data de inscrição sexta 25 de julho de 2014 Status Membro Última visita 25 de julho de 2014 - 25 jul 2014 às 21:40
 Perfil bloqueado - 24 abr 2015 às 09:38
Bom noite,

Por favor, alguém pode me dizer como resolver este problema?
Nao consigo desista-lar o ask toolbar.
Baixei o Ad-remover.
E o relatório esta abaixo:

======= REPORT FROM AD-REMOVER 2.0.0.2,G | ONLY XP/VISTA/7 =======

Updated by TeamXscript on 12/04/11
Contact: AdRemover[DOT]contact[AT]gmail[DOT]com
website: http://www.teamxscript.org

C:\Program Files (x86)\Ad-Remover\main.exe (SCAN [1]) -> Launched at 21:28:24 on 25/07/2014, Normal boot

Microsoft Windows 7 Ultimate (X64)
NEYPO@NEYPO-PC (ASUSTeK Computer Inc. K42F)

============== SEARCH ==============


File found: C:\Users\NEYPO\AppData\Roaming\Mozilla\FireFox\Profiles\z95ilx6a.default\searchplugins\askcom.xml
Folder found: C:\Program Files (x86)\Ask.com
Folder found: C:\Users\NEYPO\AppData\Roaming\baidu
Folder found: C:\ProgramData\baidu
Folder found: C:\Program Files (x86)\baidu
Folder found: C:\Users\NEYPO\AppData\Roaming\OpenCandy
Folder found: C:\Users\NEYPO\AppData\LocalLow\Toolbar4

-- File opened: C:\Users\NEYPO\AppData\Roaming\Mozilla\FireFox\Profiles\z95ilx6a.default\Prefs.js --
Line found: user_pref("extensions.5171c67f4f6b2.scode", "(function(){try{var url=(window.self.location.href + do...
Line found: user_pref("extensions.TX1N5pNw5L8Y.scode", "(function(){try{var url=(window.self.location.href + doc...
-- File closed --


Key found: HKLM\Software\Classes\CLSID\{00000000-6E41-4FD3-8538-502F5495E5FC}
Key found: HKLM\Software\Classes\CLSID\{41545534-2D56-3700-76A7-7A786E7484D7}
Key found: HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{41545534-2D56-3700-76A7-7A786E7484D7}
Key found: HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{41545534-2D56-3700-76A7-7A786E7484D7}
Key found: HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{41545534-2D56-3700-76A7-7A786E7484D7}
Key found: HKLM\Software\Classes\CLSID\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key found: HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key found: HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key found: HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key found: HKLM\Software\Classes\Interface\{6C434537-053E-486D-B62A-160059D9D456}
Key found: HKLM\Software\Classes\Interface\{79FB5FC8-44B9-4AF5-BADD-CCE547F953E5}
Key found: HKLM\Software\Classes\Interface\{91CF619A-4686-4CA4-9232-3B2E6B63AA92}
Key found: HKLM\Software\Classes\Interface\{AC71B60E-94C9-4EDE-BA46-E146747BB67E}
Key found: HKLM\Software\Classes\TypeLib\{2996F0E7-292B-4CAE-893F-47B8B1C05B56}
Key found: HKLM\Software\Classes\GenericAskToolbar.ToolbarWnd
Key found: HKLM\Software\Classes\GenericAskToolbar.ToolbarWnd.1
Key found: HKLM\Software\Classes\AppID\GenericAskToolbar.DLL
Key found: HKLM\Software\Classes\AppID\{9B0CB95C-933A-4B8C-B6D4-EDCD19A43874}
Key found: HKLM\Software\AskToolbar
Key found: HKLM\Software\baidu
Key found: HKCU\Software\Ask.com
Key found: HKCU\Software\baidu
Key found: HKCU\Software\AppDataLow\Software\AskToolbar
Key found: HKCU\Software\AppDataLow\Software\PriceGong
Key found: HKLM\Software\Classes\Installer\Products\4355451465D20073677A7A857BC09010
Key found: HKLM\Software\Classes\Installer\Products\A28B4D68DEBAA244EB686953B7074FEF
Key found: HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{ABD6058F-3BE5-4484-808F-1CDF98E13DFF}
Key found: HKCU\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A5AA24EA-11B8-4113-95AE-9ED71DEAF12A}
Key found: HKLM\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A5AA24EA-11B8-4113-95AE-9ED71DEAF12A}
Key found: HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\{86D4B82A-ABED-442A-BE86-96357B70F4FE}

Value found: HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks|{00000000-6E41-4FD3-8538-502F5495E5FC}
Value found: HKLM\Software\Microsoft\Internet Explorer\Toolbar|{D4027C7F-154A-4066-A1AD-4243D8127440}


============== ADDITIONNAL SCAN ==============

**** Mozilla Firefox Version [30.0 (pt-BR)] ****

FIREFOX.EXE\Shell\Open\Command - "C:\Program Files (x86)\Mozilla Firefox\firefox.exe"
HKLM_MozillaPlugins\@mcafee.com/McAfeeMssPlugin (x)
HKLM_MozillaPlugins\@realnetworks.com/npdlplugin;version=1 (x)
HKLM_MozillaPlugins\@TrendMicro.com/FFExtension (x)
HKLM_MozillaPlugins\Adobe Reader (x)
HKLM_Extensions|smartwebprinting@hp.com - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3
HKLM_Extensions|FFPDFArchitectConverter@pdfarchitect.com - C:\Program Files (x86)\PDF Architect\FFPDFArchitectExt
HKLM_Extensions|tmbepff-7.5@trendmicro.com - C:\Program Files\Trend Micro\AMSP\Module\20002\7.5.1130\7.5.1130\firefoxextension
HKLM_Extensions|{22181a4d-af90-4ca3-a569-faed9118d6bc} - C:\Program Files\Trend Micro\Titanium\UIFramework\Toolbar\firefoxextension
HKLM_Extensions|{DAC3F861-B30D-40dd-9166-F4E75327FAC7} - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\Firefox\Ext\
HKLM_Extensions|{22C7F6C6-8D67-4534-92B5-529A0EC09405} - C:\Program Files\Trend Micro\AMSP\module\20004\FxExt\firefoxextension\
HKLM_Extensions|quick_start@gmail.com - C:\Users\NEYPO\AppData\Roaming\Mozilla\Firefox\Profiles\z95ilx6a.default\extensions\quick_start@gmail.com
HKLM_Extensions|faststartff@gmail.com - C:\Users\NEYPO\AppData\Roaming\Mozilla\Firefox\Profiles\z95ilx6a.default\extensions\faststartff@gmail.com
HKLM_Extensions|shortcutff@gmail.com - C:\Users\NEYPO\AppData\Roaming\Mozilla\Firefox\Profiles\z95ilx6a.default\extensions\shortcutff@gmail.com (x)
HKCU_Extensions|smartwebprinting@hp.com - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3

-- C:\Users\NEYPO\AppData\Roaming\Mozilla\FireFox\Profiles\z95ilx6a.default --
Extensions\faststartff@gmail.com (Fast Start)
Extensions\fq6tve@mtlfanbg.org (surrf uandd keep)
Extensions\in6vrt@aiie-aoyi.net (YoutubeAdblocker)
Extensions\iyiya.2io@vgsp-yyikdgvqrkm.co.uk (Seearch-NNewwTab)
Extensions\quick_start@gmail.com (Quick Start)
Extensions\qxg.avu@yhsaat.net (Berowsye2soavve)
Extensions\staged (?)
Extensions\{C9B68337-E93A-44EA-94DC-CB300EC06444} (IMinent Toolbar)
Searchplugins\askcom.xml (?)
Searchplugins\default-search.xml (hxxp://www.default-search.net/search?sid=492&aid=121&itype=a&ver=12692&tm=352&src=ds&p={searchTe...)
Searchplugins\trovi-search.xml (<SearchPlugin xmlns=hxxp://www.mozilla.org/2006/browser/search/<ShortNameTrovi search</ShortName<DescriptionTrovi search...)
Prefs.js - browser.download.lastDir, C:\\Users\\NEYPO\\Downloads
Prefs.js - browser.search.defaulturl,
Prefs.js - browser.search.selectedEngine, Trovi search
Prefs.js - browser.startup.homepage_override.buildID, 20140605174243
Prefs.js - browser.startup.homepage_override.mstone, 30.0
Prefs.js - sweetim.toolbar.previous.browser.startup.homepage,
Prefs.js - browser.search.defaultenginename, Trovi search

========================================

**** Internet Explorer Version [9.0.8112.16421] ****

HKCU_Main|Default_Page_URL - hxxp://www.delta-homes.com/?type=hp&ts=1402674087&from=wpm0612&uid=TOSHIBAXMQ01ABD100_13B2F0HISXX13B2F0HIS
HKCU_Main|Default_Search_URL - hxxp://search.delta-homes.com/web/?type=ds&ts=1402674087&from=wpm0612&uid=TOSHIBAXMQ01ABD100_13B2F0HISXX13B2F0HIS&q={sea...
HKCU_Main|Search Page - hxxp://search.delta-homes.com/web/?type=ds&ts=1402674087&from=wpm0612&uid=TOSHIBAXMQ01ABD100_13B2F0HISXX13B2F0HIS&q={sea...
HKCU_Main|Start Page - hxxp://www.trovi.com/?gd=&ctid=CT3319709&octid=EB_ORIGINAL_CTID&ISID=MEDBF555D-1765-454C-9A28-D6AA32BE3396&SearchSource=...
HKLM_Main|Start Page - hxxp://www.delta-homes.com/?type=hp&ts=1402674087&from=wpm0612&uid=TOSHIBAXMQ01ABD100_13B2F0HISXX13B2F0HIS
HKCU_URLSearchHooks|{00000000-6E41-4FD3-8538-502F5495E5FC} - "UrlSearchHook Class" (C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll)
HKCU_SearchScopes\{014DB5FA-EAFB-4592-A95B-F44D3EE87FA9} - "Trovi search" (hxxp://www.trovi.com/Results.aspx?gd=&ctid=CT3319709&octid=EB_ORIGINAL_CTID&ISID...)
HKCU_SearchScopes\{0ECDF796-C2DC-4d79-A620-CCE0C0A66CC9} - "Babylon Search" (hxxp://search.babylon.com/?q={searchTerms}&babsrc=SP_def&mntrId=869614DAE912EA2F...)
HKCU_SearchScopes\{33BB0A4E-99AF-4226-BDF6-49120163DE86} - "delta-homes" (hxxp://search.delta-homes.com/web/?type=ds&ts=1402674087&from=wpm0612&uid=TOSHIB...)
HKCU_SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2492} - "default-search.net" (hxxp://www.default-search.net/search?sid=492&aid=121&itype=a&ver=12692&tm=352&sr...)
HKCU_SearchScopes\{ABD6058F-3BE5-4484-808F-1CDF98E13DFF} - "Ask Search" (hxxp://websearch.ask.com/redirect?client=ie&tb=ORJ&o=&src=kw&q={searchTerms}&loc...)
HKLM_SearchScopes\{33BB0A4E-99AF-4226-BDF6-49120163DE86} - "webssearches" (hxxp://istart.webssearches.com/web/?type=ds&ts=1399930534&from=tugs&uid=TOSHIBAX...)
HKLM_SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2492} - "default-search.net" (hxxp://www.default-search.net/search?sid=492&aid=121&itype=a&ver=12692&tm=352&sr...)
HKCU_Toolbar\WebBrowser|{977AE9CC-AF83-45E8-9E03-E2798216E2D5} (x)
HKLM_Toolbar|{25A3A431-30BB-47C8-AD6A-E1063801134F} (C:\Program Files (x86)\PDF Architect\PDFIEPlugin.dll)
HKLM_Toolbar|{41545534-2D56-3700-76A7-7A786E7484D7} ("C:\Program Files (x86)\AskPartnerNetwork\Toolbar\ATU4-V7\Passport.dll") (x)
HKLM_Toolbar|{D4027C7F-154A-4066-A1AD-4243D8127440} (C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll)
HKCU_ElevationPolicy\{A5AA24EA-11B8-4113-95AE-9ED71DEAF12A} - C:\Program Files (x86)\Ask.com\SaUpdate.exe (?)
HKLM_ElevationPolicy\{0002df01-0000-0000-c000-000000000046} - C:\Program Files (x86)\Internet Explorer\iexplore.exe (x)
HKLM_ElevationPolicy\{07d873dc-b9b9-44f5-af0b-fb59fa54fb7a} - C:\Windows\SysWOW64\wpcer.exe (x)
HKLM_ElevationPolicy\{0a402d70-1f10-4ae7-bec9-286a98240695} - C:\Windows\SysWOW64\winfxdocobj.exe (x)
HKLM_ElevationPolicy\{44D1B085-E495-4b5f-9EE6-34795C46E7E7} - C:\Program Files (x86)\Java\jre7\bin\jp2launcher.exe (Oracle Corporation)
HKLM_ElevationPolicy\{5852F5ED-8BF4-11D4-A245-0080C6F74284} - C:\Program Files (x86)\Java\jre7\bin\javaws.exe (Oracle Corporation)
HKLM_ElevationPolicy\{628F3201-34D0-49C0-BB9A-82A26AEFB291} - C:\Program Files (x86)\IMinent Toolbar\TbHelper2.exe (x)
HKLM_ElevationPolicy\{68B81CCD-A80C-4060-8947-5AE69ED01199} - C:\Program Files (x86)\Iminent\Iminent.Messengers.exe (x)
HKLM_ElevationPolicy\{6978F29A-3493-40B2-8CDC-9C13A02F85A4} - C:\Program Files (x86)\AskPartnerNetwork\Toolbar\Toolbar.exe (APN LLC.)
HKLM_ElevationPolicy\{70f641fd-9ffc-4d5b-a4dc-962af4ed7999} - C:\Program Files (x86)\Internet Explorer\iedw.exe (x)
HKLM_ElevationPolicy\{A5AA24EA-11B8-4113-95AE-9ED71DEAF12A} - C:\Program Files (x86)\Ask.com\SaUpdate.exe (?)
HKLM_ElevationPolicy\{B43A0C1E-B63F-4691-B68F-CD807A45DA01} - C:\Windows\system32\TSWbPrxy.exe (x)
HKLM_ElevationPolicy\{C442AC41-9200-4770-8CC0-7CDB4F245C55} - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe (x)
HKLM_ElevationPolicy\{C8FE2181-CAE7-49EE-9B04-DB7EB4DA544A} - C:\Program Files (x86)\Java\jre7\bin\ssvagent.exe (Oracle Corporation)
HKLM_ElevationPolicy\{D133B285-8A43-4EC7-93BE-9B909C2370F5} - C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe (x)
HKLM_ElevationPolicy\{D7949A66-D936-4028-9552-14F7DC50F38D} - C:\Program Files (x86)\AskPartnerNetwork\Toolbar\ServiceLocator.exe (APN LLC.)
HKLM_ElevationPolicy\{E6B969FB-6D33-48d2-9061-8BBD4899EB08} - C:\Program Files (x86)\Iminent\Iminent.exe (x)
BHO\{0E8A89AD-95D7-40EB-8D9D-083EF7066A01} - "MSS+ Identifier" (C:\Program Files\McAfee Security Scan\3.8.130\McAfeeMSS_IE.dll)
BHO\{1CA1377B-DC1D-4A52-9585-6E06050FAC53} - "TmIEPlugInBHO Class" (C:\Program Files\Trend Micro\AMSP\Module\20004\2.5.1331\6.8.1094\TmIEPlg32.dll)
BHO\{3049C3E9-B461-4BC5-8870-4C09146192CA} - "RealNetworks Download and Record Plugin for Internet Explorer" (C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\IE\rndlbrowserrecordplugin.dll)
BHO\{3A2D5EBA-F86D-4BD3-A177-019765996711} - "PDF Architect Helper" (C:\Program Files (x86)\PDF Architect\PDFIEHelper.dll)
BHO\{41545534-2D56-3700-76A7-7A786E7484D7} - "Ask Toolbar" ("C:\Program Files (x86)\AskPartnerNetwork\Toolbar\ATU4-V7\Passport.dll") (x)
BHO\{9030D464-4C02-4ABF-8ECC-5164760863C6} - "Auxiliar de Conexão de Conta da Microsoft" (C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll)
BHO\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - "Skype Click to Call for Internet Explorer" (C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll)
BHO\{BBACBAFD-FA5E-4079-8B33-00EB9F13D4AC} - "TmBpIeBHO Class" (C:\Program Files\Trend Micro\AMSP\Module\20002\7.5.1130\7.5.1130\TmBpIe32.dll)
BHO\{C41A1C0E-EA6C-11D4-B1B8-444553540008} - "GbIehObj Class" (C:\Program Files (x86)\GbPlugin\gbiehuni.dll)
BHO\{D4027C7F-154A-4066-A1AD-4243D8127440} - "Ask Toolbar" (C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll)

========================================

C:\Program Files (x86)\Ad-Remover\Quarantine: 0 File(s)
C:\Program Files (x86)\Ad-Remover\Backup: 1 File(s)

C:\Ad-Report-SCAN[1].txt - 25/07/2014 21:28:47 (13029 Byte(s))

End at: 21:31:27, 25/07/2014

============== E.O.F ==============

Obrigada!!


2 Respostas

aaafelix Posts 1272 Data de inscrição sábado 10 de novembro de 2012 Status Contribuinte Última visita 27 de outubro de 2023 1.730
23 abr 2015 às 20:47
Se for no Google redefina as opções do navegador, não esquecendo de apagar todo o histórico. Na aba configurações (acima lado direito, três linhas), mostrar configurações avançadas, (última linha) redefinir configurações. Para se livrar de vez desse problema terás que se livrar de outros programas como Baidú, Hao123 e outros. Veja quando o Baidú foi instalado e desinstale todos os outros com a mesma data. Para isso terás que entrar no modo seguro ou de segurança de seu pc. Painel de controle, programas e recursos, desinstalar. Reiniciar o pc. Computador, disco C:, Arquivos programas, Excluir pastas dos programas. Depois: Executar, %temp%, Ok., Exclua tudo, logo após, executar temp, exclua todos, a prosseguir, executar, Prefetch, exclua todos. Reinicie seu pc ele estará limpo.
Perfil bloqueado
24 abr 2015 às 09:38
Leia também: https://br.ccm.net/faq/9299-como-remover-ask-toolbar#q=ask&cur=1&url=%2F
aaafelix Posts 1272 Data de inscrição sábado 10 de novembro de 2012 Status Contribuinte Última visita 27 de outubro de 2023 1.730
26 jul 2014 às 04:45
No canto superior direito (ao lado da estrela de favoritos): Clique em Personalizar e controlar o Google Chrome, Configurações, Inicialização, Configurar página (Exclua Ask), Ok. Pesquisar, Gerenciar mecanismos de pesquisa (deixe apenas Google padrão). Mostrar configurações avançadas, Redefinir configurações do navegador. Feche o navegador. Com o botão direito do mouse sobre o ícone do navegador, propriedades, "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" com aspas e tudo. Iniciar em "C:\Program Files\Google\Chrome\Application" tem que estar assim com aspas e tudo. Abraços,
aaafelix.

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