Lentidão em abrir programas / processos do windows

Fechado
betovalladao Posts 2 Data de inscrição quarta 30 de setembro de 2015 Status Membro Última visita 30 de setembro de 2015 - 30 set 2015 às 00:03
betovalladao Posts 2 Data de inscrição quarta 30 de setembro de 2015 Status Membro Última visita 30 de setembro de 2015 - 30 set 2015 às 10:46
Boa noite, caros amigos.

De alguns dias para cá, meu computador apresenta lentidão na inicialização de programas e travamento no processo do windows. Utilizo o windows 10.

Já instalei o spybot, ele remove algumas ameaças mas nada se resolve. Também passei o ccleaner e nada. Podem me ajudar?

Segue o log do HijackThis:

Logfile of HijackThis v1.99.1
Scan saved at 23:55:52, on 29/09/2015
Platform: Unknown Windows (WinNT 6.02.1008)
MSIE: Internet Explorer v11.0 (11.00.10240.16412)

Running processes:
C:\Program Files (x86)\Enigma Software Group\SpyHunter\Spyhunter4.exe
C:\Users\albertopc\AppData\Roaming\Spotify\SpotifyWebHelper.exe
C:\Program Files (x86)\AVG\Framework\Common\avguix.exe
C:\PROGRA~2\Raptr\raptr.exe
C:\Program Files (x86)\AVG\Av\avgui.exe
C:\WINDOWS\SysWOW64\ctfmon.exe
C:\PROGRA~2\Raptr\raptr_im.exe
C:\Program Files (x86)\Steam\Steam.exe
C:\Program Files (x86)\Steam\bin\steamwebhelper.exe
C:\Program Files (x86)\Steam\bin\steamwebhelper.exe
C:\Program Files (x86)\Origin\Origin.exe
C:\Users\albertopc\Downloads\KVRT.exe
C:\HijackThis\HijackThis.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = https://www.bing.com/?toHttps=1&redig=4CC74935E7C4473799AEA591C77D2C51
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://battlelog.battlefield.com/bf4/gate/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = https://www.msn.com/fr-fr/?ocid=iehp
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = https://www.bing.com/?toHttps=1&redig=4CC74935E7C4473799AEA591C77D2C51
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = https://www.bing.com/?toHttps=1&redig=4CC74935E7C4473799AEA591C77D2C51
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.msn.com/fr-fr/?ocid=iehp
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\AMD\ATI.ACE\Core-Static\amd64\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [Raptr] C:\PROGRA~2\Raptr\raptrstub.exe --startup
O4 - HKLM\..\Run: [AvgUi] "C:\Program Files (x86)\AVG\Framework\Common\avguix.exe" /fmw.trayonly
O4 - HKLM\..\Run: [AVG_UI] "C:\Program Files (x86)\AVG\Av\avgui.exe" /TRAYONLY
O4 - HKLM\..\RunOnce: [{C421572D-46CA-4810-A50F-F85530D82A86}] cmd.exe /C start /D "C:\Users\ALBERT~1\AppData\Local\Temp" /B {C421572D-46CA-4810-A50F-F85530D82A86}.cmd
O4 - HKCU\..\Run: [OneDrive] "C:\Users\albertopc\AppData\Local\Microsoft\OneDrive\OneDrive.exe" /background
O4 - HKCU\..\Run: [Spotify Web Helper] "C:\Users\albertopc\AppData\Roaming\Spotify\SpotifyWebHelper.exe"
O4 - HKCU\..\Run: [CCleaner Monitoring] "C:\Program Files\CCleaner\CCleaner64.exe" /MONITOR
O4 - HKCU\..\RunOnce: [Uninstall C:\Users\albertopc\AppData\Local\Microsoft\OneDrive\17.3.5892.0626\amd64] C:\WINDOWS\system32\cmd.exe /q /c rmdir /s /q "C:\Users\albertopc\AppData\Local\Microsoft\OneDrive\17.3.5892.0626\amd64"
O4 - Startup: DS4Windows.lnk = albertopc\Desktop\DS4Windows\DS4Windows.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\napinsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nlaapi.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O11 - Options group: [INTERNATIONAL] International
O13 - Gopher Prefix:
O18 - Protocol: tbauth - {14654CA6-5711-491D-B89A-58E571679951} - C:\Windows\SysWOW64\tbauth.dll
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\WINDOWS\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\WINDOWS\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\WINDOWS\system32\atiesrxx.exe (file missing)
O23 - Service: AvgAMPS - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\Av\avgamps.exe
O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\Av\avgidsagent.exe
O23 - Service: AVG Service (avgsvc) - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\Framework\Common\avgsvca.exe
O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\Av\avgwdsvcx.exe
O23 - Service: BattlEye Service (BEService) - Unknown owner - C:\Program Files (x86)\Common Files\BattlEye\BEService.exe
O23 - Service: @%SystemRoot%\system32\DiagSvcs\DiagnosticsHub.StandardCollector.ServiceRes.dll,-1000 (diagnosticshub.standardcollector.service) - Unknown owner - C:\WINDOWS\system32\DiagSvcs\DiagnosticsHub.StandardCollector.Service.exe (file missing)
O23 - Service: DTSAudioSvc - DTS, Inc - C:\Program Files\Realtek\Audio\HDA\DTSU2PAuSrv64.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\WINDOWS\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\WINDOWS\system32\fxssvc.exe (file missing)
O23 - Service: Serviço do Google Update (gupdate) (gupdate) - Unknown owner - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe" /svc (file missing)
O23 - Service: Serviço do Google Update (gupdatem) (gupdatem) - Unknown owner - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe" /medsvc (file missing)
O23 - Service: @%SystemRoot%\system32\ieetwcollectorres.dll,-1000 (IEEtwCollectorService) - Unknown owner - C:\WINDOWS\system32\IEEtwCollector.exe (file missing)
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: Logitech Gaming Registry Service (LogiRegistryService) - Logitech Inc. - C:\Program Files\Logitech Gaming Software\Drivers\APOService\LogiRegistryService.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\WINDOWS\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\System32\ngcsvc.dll,-100 (NgcSvc) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: Origin Client Service - Electronic Arts - C:\Program Files (x86)\Origin\OriginClientService.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: PnkBstrB - Unknown owner - C:\WINDOWS\system32\PnkBstrB.exe
O23 - Service: @%SystemRoot%\system32\qwave.dll,-1 (QWAVE) - Unknown owner - %windir%\system32\svchost.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\WINDOWS\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\seclogon.dll,-7001 (seclogon) - Unknown owner - %windir%\system32\svchost.exe (file missing)
O23 - Service: @%SystemRoot%\system32\SensorDataService.exe,-101 (SensorDataService) - Unknown owner - C:\WINDOWS\System32\SensorDataService.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\WINDOWS\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\WINDOWS\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\WINDOWS\system32\sppsvc.exe (file missing)
O23 - Service: SpyHunter 4 Service - Enigma Software Group USA, LLC. - C:\PROGRA~2\ENIGMA~1\SPYHUN~1\SH4SER~1.EXE
O23 - Service: Steam Client Service - Unknown owner - C:\Program Files (x86)\Common Files\Steam\SteamService.exe" /RunAsService (file missing)
O23 - Service: TeamViewer 10 (TeamViewer) - TeamViewer GmbH - C:\Program Files (x86)\TeamViewer\TeamViewer_Service.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\WINDOWS\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\WINDOWS\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\WINDOWS\system32\vssvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\WINDOWS\system32\wbengine.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-320 (WdNisSvc) - Unknown owner - %ProgramFiles%\Windows Defender\NisSrv.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-310 (WinDefend) - Unknown owner - %ProgramFiles%\Windows Defender\MsMpEng.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\WINDOWS\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - %PROGRAMFILES%\Windows Media Player\wmpnetwk.exe (file missing)

1 Respostas

usuário anônimo
30 set 2015 às 10:19
Dê uma olhada nas dicas sobre o assunto no CCM:
https://br.ccm.net/faq/windows-10-757
betovalladao Posts 2 Data de inscrição quarta 30 de setembro de 2015 Status Membro Última visita 30 de setembro de 2015
30 set 2015 às 10:46
Obrigado, Pintuda. Isso significa que não tenho nenhuma ameaça presente no computador, mesmo com o log?

Vou verificar as dicas.

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